Our Web Return Policy
This policy applies to online web site purchases only.
Returns And Exchanges
Returns and exchanges are accepted on regular priced merchandise within 15 days of purchase. Sale items are a final sale.
You may exchange or return merchandise that has not been worn, altered or laundered. All tags must be attached. Please note: We do not refund shipping and handling charges.
When returning an item:
Please ship all returns/exchanges to:
- Attach a copy of your receipt
- Circle the items you are returning
- Note the reason for your return
- Indicate if you want an exchange or return; if exchanging let us know what you would like (additional freight charge will apply) and where you want it sent to
- Please include contact information - telephone, E-mail, address
P.O. Box 4572
Vineyard Haven, Ma. 02568
Sorry, we cannot accept returns sent freight collect.
Please call E-mail us with any additional questions.
- Customer return must be made within 15 days of purchase.
- Please allow 1-2 billing cycles for the credit to appear on your statement.
- Customer without a receipt will be issued a store credit at current retail price.
- If returning by mail, you must pay freight in both directions.